Frequently Asked Questions

Welcome to the Darooon FAQ page. Browse through the answers to Frequently Asked Questions or send in an email with your query and we'll get back to you.

As soon as your order had been picked up from your door, the refund will be initiated to your selected mode within 48 hrs from the date of pickup. After that we will update you regarding the process through text message, you will get your refund amount credited to your chosen payment mode within 7-14 business days.

You can track your orders by simply visiting our site footer section and tapping on the TRACK ORDER under useful links. To track your order CLICK HERE.

Yes, you can easily choose Cash on Delivery as a payment method this means that you will pay for your order directly to the courier, in cash, upon the delivery of the products.

Please note that when returning an order, you will need a bank account for us to be able to process the refund through bank transfer.

All the delivery of particular products from Darooon are scheduled through the respective couriers. You will get your order within 7-10 business days. We also provide you with a tracking link through message when your product is shipped.

Hmmm... Not Yet! But stay connected with Darooon to get all the particulars.

Yes, After your order delivery you will receive a feedback mail where you can give your valuable feedback. We get sentimental with all your feedback! Please rate us if you think we deserve one! Go on, we’re excited!

You just have to contact us for the quick delivery and we will try our best to do so. Call us at +91 639 1010 639

Yes it is 100% safe and secure for both your cards transactions at Darooon. All your credit card and debit card payments on Darooon are SSL secured, also processed through secure and trusted payment gateways managed by leading banks. All your details and password are safe, so stop wondering and start shopping! 

It’s simple and easy to do the payment through your cards. Choose prepaid option as payment method on our checkout page then you need your card number, expiry date and three-digit CVV number. You will then be redirected to your bank's secure page for entering your one time password (issued by your bank) to complete the payment method.

If you are not finding it comfortable to pay online, you are free to order the products through Cash on Delivery or you can say COD. You can pay directly to the delivery person who arrives at your doorstep.

NO, there is NOT any extra or hidden charges when you are purchasing any products from Darooon. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the shipping policy.

As soon as you find a damaged product click on the Request Return option and we will make sure that we will do it easier for you.

It takes 7 to 10 working days to deliver the items, we deliver on all working days excluding sundays and public holidays. The estimated delivery time also depends on the destination to which you want the order to be shipped.

Yes, we are an ISO certified brand and our products remains good as new with right care. We suggest giving it an easy wash and using mild detergents and letting the machine do the cleaning.

Yes, at Darooon we maintain accurate Indian sizing standard. Keeping in mind about providing every comfort to our buyers, we suggest you first try us out! I hope you will love to purchase more from Darooon. For more details about sizing and measurement guide CLICK HERE.

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